Privacy Policy

1. Who We Are

Liberu Services Ltd ("Liberu Services", "we", "us", or "our") is a company registered in England and Wales. We provide IT managed services, software development, cloud solutions, and IT consultancy. Our registered office is Liberu Group Ltd, 15 Commercial Road, Swindon, Wiltshire, United Kingdom SN1 5NF.

For privacy matters, you can contact us at: office@liberu.co.uk

2. Information We Collect

We may collect and process the following personal information:

• Contact information – name, email address, phone number, provided via our contact form or direct correspondence.
• Business information – company name, job title, business requirements shared during enquiries or projects.
• Technical data – IP address, browser type, pages visited, and usage data collected automatically via cookies and analytics tools.
• Communications – emails and messages you send us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Fulfil contractual obligations and deliver agreed services.
• Send service-related communications and updates.
• Improve our website and services.
• Comply with legal obligations.

4. Legal Basis for Processing

We process your data under the following legal bases (UK GDPR):

• Contract – processing necessary to perform services you have engaged us for.
• Legitimate interests – responding to enquiries and improving our services.
• Consent – where you have explicitly provided it (e.g. marketing communications).
• Legal obligation – where we are required to process data by law.

5. Data Sharing

We do not sell your personal data. We may share it with:

• Trusted third-party service providers (e.g. hosting, email delivery) who process data on our behalf under strict data processing agreements.
• Other companies within the Liberu Group where relevant to service delivery.
• Law enforcement or regulatory authorities where legally required.

6. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Client data is retained for the duration of the engagement plus 6 years in accordance with UK statutory requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request erasure of your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time (where consent is the legal basis).

To exercise any of these rights, contact us at office@liberu.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

Our website uses cookies to ensure it functions correctly and to analyse usage. Essential cookies are necessary for the site to operate. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are hosted on secure, UK-based infrastructure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: